This feature is exclusive to Owners & Rental Agents associated with buildings managed by Tribe Management Inc.
If you have not already completed the one-time opt-in process for My Balance, please click here to learn how. This step is needed prior to making your first payment.
If you have completed that step, please follow the steps below to make a payment:
1) Log in to Tribe Home via the iPhone app.
2) Click on My Balance in the left menu bar
3) Click on the Make a Payment button.
Important: If you reside in a sectioned community with separate strata and commercial accounts, please ensure you are logged into the correct community before making a payment. You can only view and pay the outstanding balance associated with the community you are currently logged into.
5) Enter your credit card details.
Note - a convenience fee is charged for the use of this payment processing service.
6. Click on Submit Payment
A confirmation of the payment made will be displayed on your screen and a receipt of the payment will also be sent to your email address registered on Tribe Home. If you do not receive a receipt from notifications@tribehome.com within 1 hour from the time of the transaction, please check your junk folder. If it is not present, please create a Help Desk ticket or contact Accounts Receivable at AR@tribemgmt.com with your community name/building address, payment amount and order #..
Things to note:
- Payments can take up to three (3) business days to appear in your payment history
- This feature allows for one-time payments only, if you wish to set up recurring payments, please sign up for Pre-Authorized Debit (PAD) via Tribe Home Help Desk
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