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Documents are not Opening? How to enable Pop-ups in Safari and iOS devices


If a PDF is not opening after you click on it this is likely caused by pop-up blocker in your browser, if you want files to open you have to allow popup windows for our site (app.tribehome.com).  Please see instructions below on how to do this in Safari browser on desktop or laptop computer.  If you are using iPad or iPhone then please scroll down.

Safari (Web)

Open Safari and go to app.tribehome.com

Click “Safari” in the Apple Menu in the top-left corner of your screen. You will need to be in the Safari app to access this menu. 

Then click Preferences

Click on the Websites tab at the top of the Preferences window.

From the left side-bar, click on Pop-up Windows.

Finally, select Allow for for app.tribehome.com in dropdown. 

Safari (iPad or iPhone)

Go to home screen of iPad or iPhone and click Settings

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Click on Safari in menu


For Block Pop-ups turn this setting to off


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