Welcome to the Tribe Home Help Centre

Update existing Help Desk Forms

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Updating an Assignee in a Help Desk Form

1. Click the Manage ticket templates button:

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2. Select the Help Desk Form you wish to update the assignee and click on Edit:

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3. Click the X beside the assignee(s) and their name will be removed.  Enter in a new assignee if required and then click Save. Screen_Shot_2022-10-13_at_1.38.55_PM.png

 

Default Tickets - Standard Tribe Home Community

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  1. Loop Post - Community Members can report a Loop Post that may be in violation of Community Standards.  When a report is made, it must be assigned to a Community Administrator for review.  This setting allows you to update the assignee(s).
  2. Join Tribe Home - If this feature is enabled, if a building resident submits a Request to Join Tribe Home form, it must be assigned to a Community Administrator.  This setting allows you to update the assignee(s).
  3. Update Full Name - If a Community Member updates their Legal Name a ticket will be created and it must be assigned to a Community Administrator for processing.  This setting allows you to update the assignee(s).

 

 

 

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