Updating an Assignee in a Help Desk Form
1. Click the Manage ticket templates button:
2. Select the Help Desk Form you wish to update the assignee and click on Edit:
3. Click the X beside the assignee(s) and their name will be removed. Enter in a new assignee if required and then click Save.
Default Tickets - Standard Tribe Home Community
- Loop Post - Community Members can report a Loop Post that may be in violation of Community Standards. When a report is made, it must be assigned to a Community Administrator for review. This setting allows you to update the assignee(s).
- Join Tribe Home - If this feature is enabled, if a building resident submits a Request to Join Tribe Home form, it must be assigned to a Community Administrator. This setting allows you to update the assignee(s).
- Update Full Name - If a Community Member updates their Legal Name a ticket will be created and it must be assigned to a Community Administrator for processing. This setting allows you to update the assignee(s).
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