The Loop is a community forum for residents to post and review building related information.
The Loop is also used by Community Administrators (such as a Developer or Property Manager) to share important notices or alerts. These communications will be posted as Community Notices and an email notification will be sent to Community Members.
Note: Email notifications are not sent out with Loop Posts. Residents must be logged into the Community Platform to see the post.
Posting to the Loop
If this feature is available in your community, you will see the Share something with your community option as shown below:
If you do not see this option, the Community Administrators have turned off this option for residents and as a result, you will not be able to post to The Loop but you can read all Community Notices.
Enter the subject and message body
Attach file(s) if you have a photo or document you want to append to your message.
Note: If you do not see the option to post, the Community Administrators have turned off this option for residents and as a result, you will not be able to post to The Loop but you can read all Community Notices.
Managing Your Loop Posts
You can manage a Loop message after you've posted it.
Click on the down arrow on the top right corner of your loop post to reveal the following options:
View post detail page - Click here to view the post distinctly from other posts on a separate page
Delete this post - Select if you want to delete your post.
Report this post - If another loop post is inappropriate, does not meet the communities guidelines, etc. Residents can report a loop post to the community administrator(s) assigned Loop Post ticket in Help Desk. This creates a ticket for the assigned community administrators to review.
Follow a Post - Click this icon to follow a post and also filter it when you click the Only show followed posts checkbox located under the Share something with your community field.
You can easily filter between the different types of Loop posts. This is useful when tracking down previous posts from administrators or your 'Followed' posts.
Click the filter button located just below Share something with your community field:
Select which post type you want to filter from the rest:
The loop posts can also be filtered by date range, and the results can be sorted accordingly.
To view all posts after making changes, you can reset the filter by clicking the reset to default button.