Welcome to the Tribe Home Help Centre

How to submit a request to join a Tribe Home community

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Typically invitations are sent out via email from a Tribe Home Community Administrator.  If you have been told an invitation has been sent to you but it is not in your inbox or junk folder, you can request the invitation be resent by visiting https://app.tribehome.com/invite.

If the invitation does not arrive in a few minutes, it is possible that you have not been added to the Tribe Home community.  Please follow the steps below to request an invitation:

1. Visit https://app.tribehome.com/find-my-community 

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2.  Input your Strata Plan, building name or street address. Note: If your building name does not appear, it is possible that it is not registered on Tribe Home or the Community Administrator for your building has chosen not to use this feature.

3. Click on Request Access under your building information when it appears

4. Fill out your information and click Submit Request when done.

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Note: If you are a Property Manager, Real Estate Agent or family member/friend managing a single unit in a Tribe Managed building, please email support@tribehome.com to request access.  An authorization form must be completed and signed by the unit owner(s) before access is given to Tribe Home to a third party.

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Once the request has been submitted, it will be reviewed by the Tribe Home Community Administrator responsible for verifying occupancy.  Please allow 2-3 business days for your invitation to be processed.

 

 

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