Adding an Amenity
The Tribe Home Customer Success team will assist you if you require a new amenity to be added to your community. Please email firstname.lastname@example.org with the amenity details as follows:
- Amenity name
- An image of the room/space (optional)
- The floor the amenity is located on
We'll enter the above information for you and the rest of the amenity details such as availability day and time, description, special notes about the room/space, and setting the assignee (if bookable) can be entered by an administrator within your community.
Updating an Amenity
Start with going to the Amenities section in the left navigation.
Select the amenity you'd like to update and click the Edit button.
As an administrator, you can update the below fields:
Amenity Name - (mandatory)
Location - (optional) Select the building and floor of where the amenity is located. Additional notes about accessing the amenity can be also be added.
Image - Upload an image of the amenity
About - Enter your community's rules or guidelines regarding use of the amenity.
Call to action - (Optional) A call to action button can used to re-direct users to external or internal URL.
Blocked Off Time Section
The block off time section can be used to block of times for regular or one time servicing or maintenance, this will prevent community members from booking that specific time.
To start, click the add an event button, name the event, set the occurrence (daily, weekly or one-time), select the date, start time, and duration of the event. Click add an event when done, for daily or weekly recurring events the event will automatically be added in recurring series.
How to Delete 'Blocked Off' Time
In order to delete 'Blocked Off' time:
1.) Click on the amenity you blocked time off from
2.) Click on the 'Blocked Off Time' tab.
3.) Scroll down, and click on the downwards arrow on the top right corner, there should be a drop-down option that says 'Delete'
4.) Click on Delete to remove the Blocked off time.
You can also view the history of all events you booked time off for by clicking on 'Activity History'.
Opening Hours Section
Set the hours per day the amenity is available for use. If open 24/7 check the This amenity is always open check box.
Check Closed if the amenity is not open at all on a particular day.
Booking Settings Section
Bookings - If this amenity requires a community administrator's approval in order to book, check off This amenity is bookable.
Default Assignee the community admin responsible for managing the amenities' booking.
The assignee is notified via email when a booking for the amenity has been made. The community admin responsible can then approve or deny the booking through the Help Desk section.
For communities with multiple buildings, the Accessible buildings feature can be used to only allow residents of a specific building(s) to view/book an amenity.
Provide any special instructions or information to be requested during the booking process.
Max. and Min. booking
Booking Increments: Sets the amount of time that can be booked between min and max times
Max. booking: The maximum time allowed to book an amenity
Min. booking: The minimum time allowed to book an amenity
The example below will allow users to book in 15-minute increments for up to 1 hour.
Click Save and you're finished.
Next, see how to approve or decline Submissions for Amenity bookings.