Welcome to the Tribe Home Help Centre

Roles & Permissions


Administrator vs. Resident View of Member Profiles

Residents such as owners, tenants, and occupants are limited with what details they can see on other users' profiles.

  • An owner is someone who is on the property title
  • A tenant is someone who is in a residential tenancy
  • An occupant is a resident who may be a friend or family

The owner/tenant/occupant role is restricted to the Resident to protect the personal information of the individual users in your Tribe Home community.

Community administrators can see view additional information of all the people connected to the Tribe Home community.  For example, community administrators can see people who have been invited but have not registered, while residents cannot see these people. 

Community administrators can also see a user's legal name, while residents will only see the display name of that user. 

See below for an example of what a community administrator can see vs. a resident.

Administrator View


Resident View



Role & Permissions Settings

Tribe Home offers different permissions to registered users depending on their role in the community.

Administrative roles include Council Members, Property Managers and Developers.

Other roles like Owner, Tenant and Occupant have restricted access.

If there is a role you would like added or removed, please contact Tribe Home customer support (support@tribehome.com)


Role Type



Owner Person or party listed on title of unit No
Tenant Person or party listed on tenancy agreement with Owner No
Occupant Person living in a unit, is neither an owner or tenant No
Council Member Person who sits on the community's board or HOA Yes
Caretaker Person responsible for repair and maintenance of common property No
Committee Member Person appointed by the council to perform some service or function for the community (e.g. Committee Member - Landscaping) No
Property Manager Role used by strata managers who are hired to assist council in managing community



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