Once you have submitted a ticket, it will be saved in Help Desk.
- 1. Log into Tribe Home.
- Click on Helpdesk
A search bar appears at the top which will allow you to enter a ticket number or a keyword
[Use a space between keywords to show results that contain all keywords. Use a comma between keywords to show results that contain at least one of the keywords.]
Each ticket will display one of seven (7) statuses:
- Requested (new)
- In Progress - Internal
- In Progress - External
*Only available in communities that offer Warranty Servicing
To learn how to review a submitted Help Desk ticket, click here.