Welcome to the Tribe Home Help Centre

How to download documents from My Home


In the event you have received notice that the Tribe Home Community is being deactivated and you need to retrieve all of your files or you simply need to move a personal document stored in Tribe Home | My Home back onto your computer, please follow the steps below:

  1. Log into Tribe Home - app.tribehome.com
  2. Click on My Home in the left sidebar
  3. Screenshot_2023-03-21_at_8.24.23_AM.png
  4. Click on the file names (s) in question, one at a time.  The files will automatically download to your computer.

If you need further assistance, do not hesitate to reach out to Tribe Home Support via Help Desk or send us an email at support@tribehome.com.   If you are stuck on a step or encounter an error message, please attach a screenshot which will aid us in troubleshooting your issue.

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