Welcome to the Tribe Home Help Centre

Help Desk New Statuses

Follow

 

These statuses will help the Community Managers, CSS, or any other ticket assignee to properly categorize the status of the work they’re working on.

It will also help keep the residents better informed on what’s going on with their requests.

 

You will 4 statuses to choose from for the Concierge tickets:

    • Requested

    • In Progress Internal

    • In Progress External

    • Resolved

Few examples-

9e2bd5ea-ab4a-451f-9069-cf856071a868.png

 

6d2dabe5-0cff-4fe7-ad66-4590ae6cb53a.png

Was this article helpful?
0 out of 0 found this helpful

Comments